Crises--anything from a natural disaster to a data-security breach to the defection of your best employee--can prevent you from carrying out your business operations. But with good planning, you can minimize the impact of a potential disaster.

This book shows you how to:
- Avoid a crisis entirely
- Lay the groundwork for managing a crisis
- Know when a crisis is imminent
- Contain and resolve a crisis
- Learn from each crisis you've resolved