The cover image may be different.

Essentials of Operations Management

Paperback - 20 February 2009
Rp 2,695,000
No Hidden Cost
Or  5390 PEC Points
New Free Shipping.
* Terms and Conditions
Delivered in 20 - 40 business days


Covering the most critical topics and strategies in the field, Essentials of Operations Management provides business students with the most up-to-date coverage of modern topics not always found in other texts, such as human resources in operations, facility location, "green" operations, and the balanced scorecard approach to operations. Author Scott Young draws on his many years of teaching experience at both the undergraduate and MBA level to provide the essential content necessary for success in operations-in an affordable text.

Key Features

  • Includes a complete chapter (Chapter 4) on managing the operations workforce-an important topic for the well-rounded operations manager
  • Applies "The Balanced Scorecard" approach to operations in Chapter 5, introducing students to a performance measure that balances customer, internal processes and learning and growth measures against traditional financial measures
  • Covers sustainable operations in Chapter 7, including discussions of "green" operations and why they are important for any new operations manager
  • Includes end-of-chapter projects and exercises that help students apply concepts to real-life situations
  • Provides students with ample review opportunities through additional end-of-chapter features such as review questions, key terms, and summary points

Product Details

ISBN-10: 1412925703

ISBN-13: 9781412925709

Publisher: Sage Publications, Inc       

Language: English

Age Range: NA - NA years

Grade Level: NA - NA

Format: Paperback | 374 Pages

Product Dimension (L x W x H): 24.89 x 17.53 x 1.78 CM

Shipping Weight: 0.70 Kg

Customer Reviews

There are no reviews for this product.
Share your thoughts with other customers:
Write a Customer Review