The need for contextualising communication is not surprising given short attention spans, multiple competing agendas and limited time in our daily lives. Maximising every opportunity to influence behavior and decision making is crucial. As such, Christina Harbridge's application of the context model in various levels of professional and personal lives makes it a practical and interesting read. 

It's a valuable yet simple to follow reference for self-training.

The first thing presented in this book is a reality check on being a human being that humans are irrational and emotional.

In each chapter, Christina Harbridge provides examples of communication that are often encountered in the real working environment and everyday life as parents. These examples could help readers understand the concepts presented. Each chapter is accompanied by deliberate practice suggestions to improve communication skills and questions that help readers review their own communication. These help the reader to apply the concept of each chapter in their communication.

Christina Harbridge emphasized that to influence other people requires... See More